Jul 25, 2025
8
mins read
The Reserve Bank of India recently released the Financial Inclusion Index (FI-Index) for FY25, which recorded a significant increase to 67.0, up from 64.2 in FY24. This upward trend indicates strong progress across all sub-indices-access, usage, and quality-highlighting the success of initiatives aimed at achieving full financial inclusion and enhancing consumer protection in India.
Developed by the RBI in consultation with the Government and sector regulators, the Financial Inclusion Index tracks inclusiveness across banking, investments, insurance, pensions, and postal services.
Composite score ranges from 0 (complete exclusion) to 100 (full inclusion).
3 key parameters collated using 97 indicators:
Access (35%): availability and ease of financial infrastructure (bank branches, digital services, insurance/pension access points)
Usage (45%): extent of active use across savings, credit, insurance, pensions, digital payments and investments.
Quality (20%): unique metric covering financial literacy, consumer protection, and inequality in access/service distribution.
A unique feature of the Financial Inclusion Index is the Quality parameter which captures the quality aspect of financial inclusion as reflected by financial literacy, consumer protection, and inequalities and deficiencies in services.
The Financial Inclusion Index has been constructed without any ‘base year’ and as such it reflects cumulative efforts of all stakeholders over the years towards financial inclusion.
The Financial Inclusion Index will be published annually in July every year.
Latest data shows FI‑Index rose to 67.0 in March 2025, up from 64.2 in March 2024, driven predominantly by gains in usage and quality.
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What does Financial inclusion mean?
It aims to bring unbanked and underbanked people into the formal financial system by providing them with basic financial services at affordable costs. Key services include:
Savings Accounts & Credit: Accessible bank accounts and loan products (e.g., microcredit, loans to marginal farmers) allow people to save and invest in their futures.
Insurance & Pensions: Life insurance, health coverage, and pension schemes protect households against risks and help in retirement planning.
Digital Payments: Mobile and online payment platforms enable secure, convenient transactions and reduce reliance on cash.
These services, delivered through banks, business correspondents (BCs), and digital platforms, are essential for enabling entrepreneurship and economic participation among vulnerable groups. Inclusive access also depends on financial infrastructure (bank branches, ATMs, etc.) and supportive policies. For example, the Pradhan Mantri Jan-Dhan Yojana (PMJDY) has opened over 54 crore bank accounts for the unbanked, bringing millions into the formal fold.
Financial inclusion is a cornerstone of inclusive economic growth, ensuring every individual has access to basic financial services (savings accounts, credit, insurance, digital payments, pensions). The Reserve Bank of India (RBI) has launched initiatives to expand financial access to low-income households, marginal farmers and other vulnerable groups. Financial literacy is key in this effort – it empowers people to make informed decisions and use financial products responsibly. By improving access and knowledge, these efforts help break cycles of poverty. This blog introduces the RBI’s Financial Inclusion Index and analyzes recent trends and the future outlook.
To monitor financial inclusion, the RBI has created a Composite Financial Inclusion Index (FI-Index). This comprehensive measure consolidates data from all key financial sectors (banking, investments, insurance, postal services, pensions) into a single 0–100 score. A score of 0 represents complete exclusion, and 100 indicates full inclusion. The FI-Index has no base year; it reflects the cumulative efforts of all stakeholders over time. (The latest FI-Index for FY2025 is 67%.)
The Financial Inclusion Index is built from three weighted sub-indices:
Sub-Index (Weight) | Focus / Description |
Access (35%) | Availability of financial infrastructure (bank branches, ATMs, BC outlets, etc.) and formal account access. |
Usage (45%) | Extent and frequency of using financial services (transaction volumes, credit uptake, digital payments). |
Quality (20%) | Financial literacy levels, consumer protection, and reduction of inequalities or service deficiencies. |
These weights reflect each dimension’s importance.
The Access sub-index ensures people can physically reach financial services.
The Usage sub-index tracks how actively accounts and loans are used.
The Quality sub-index highlights how well services serve users – covering literacy levels and consumer protections.
Digital financial services have greatly deepened inclusion:
Mobile banking and fintech platforms have expanded the reach of formal finance, especially in remote areas.
The rapid rise of digital transactions has been a key driver behind recent FI-Index improvements.
Consumer protection and transparency are integral: strong data safeguards and effective grievance redressal build trust in institutions.
The quality sub-index explicitly measures such safeguards along with literacy levels.
The Reserve Bank of India will continue to publish the Financial Inclusion Index annually (in July) and use it to guide policy.
This annual FI-Index provides a clear benchmark for tracking progress and identifying gaps.
The index was developed in consultation with the government and sectoral regulators, underlining the need for coordinated action.
In the future, continued emphasis on expanding digital infrastructure, opening more banking outlets in underserved areas, and deploying innovative fintech solutions will be crucial to close remaining inclusion gaps.
Collaboration is key:
Regulators can incentivize banks and fintech companies to serve underserved regions
Support payment or microfinance firms in rural areas. Strengthening consumer protection frameworks – through stricter data norms
clear disclosures and efficient grievance systems – will help sustain trust.
On the demand side, further financial literacy initiatives and capacity-building for women and vulnerable groups will ensure that expanded access translates into meaningful use.
Q. What is the RBI’s Financial Inclusion Index?
A. The Financial Inclusion Index (FI-Index) is a composite 0–100 index created by the RBI to gauge financial inclusion. It consolidates metrics on access, usage, and quality of financial services.
Q. Who publishes the Financial Inclusion Index and how often?
A. The Reserve Bank of India publishes the FI-Index annually (in July) in consultation with the government and sectoral regulators.
Q. Why is financial inclusion important?
A. Financial inclusion ensures all citizens can access essential financial products and services. It supports entrepreneurship, women’s empowerment, economic growth and poverty reduction.
Q. What are the Financial Inclusion Index sub-indices?
A. The FI-Index comprises three sub-indices: Access (35% weight), Usage (45%), and Quality (20%). They measure, respectively, availability of services, frequency of transactions/use, and factors like financial literacy and consumer protection.
Q. How has the Financial Inclusion Index changed recently?
A. The FI-Index climbed to 67% in March 2025 (FY2025), up from 64.2% in March 2024 This improvement reflects gains in access, active usage and service quality across the country.
The Financial Inclusion Index provides a comprehensive measure of India’s inclusive growth efforts. The index’s rise to 67% in FY2025 reflects significant momentum in broadening financial access and usage. Going forward, sustained focus on literacy, infrastructure, and consumer-friendly services will be essential for full financial inclusion. Ultimately, an inclusive financial ecosystem will boost economic empowerment (especially of women and low-income households) and integrate vulnerable communities into the formal economy, paving the way for a more equitable and prosperous future.
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