
Gajendra Singh Godara
Aug 24, 2025
20
mins read
The National Legal Services Authority (NALSA) is a statutory body established under the Legal Services Authorities Act, 1987, with the aim of ensuring free and competent legal services to the weaker sections of society in India. Guided by Article 39A of the Constitution, which emphasizes equal justice and free legal aid, NALSA promotes social justice by providing accessible legal remedies. Headquartered in New Delhi, the authority functions as the central hub for coordinating legal aid across the nation. By empowering marginalized communities and facilitating Lok Adalats, NALSA plays a vital role in strengthening justice delivery and fostering social equity.
On July 26, 2025, coinciding with Kargil Vijay Diwas, the National Legal Services Authority (NALSA) launched the Veer Parivar Sahayata Yojana 2025, a nationwide initiative aimed at providing free legal assistance to serving and retired defence personnel, ex-servicemen, and their families.
The scheme was inaugurated by Justice Surya Kant, Executive Chairman of NALSA, during the North Zone Regional Conference held in Srinagar.
Table of content
Joint initiative and implementing network: The scheme is a collaboration of the National Legal Services Authority (NALSA) with the Kendriya Sainik Board (KSB), Rajya Sainik Boards (RSBs) and Zila Sainik Boards (ZSBs) under the Department of Ex‑Servicemen Welfare, Ministry of Defence; it will run via Legal Services Clinics set up across RSBs/ZSBs in all States/UTs, linked to State Legal Services Authority/ District Legal Services Authority for on‑ground delivery.
Objective and mandate: Provide free legal services and competent legal representation to defence personnel, ex‑servicemen, and their families on issues relating to service matters, pension/benefits, family property and land disputes, maintenance/domestic issues, and other access to justice needs—fulfilling the Legal Services Authorities Act, 1987 mandate to provide free legal services.
Service model and personnel: Clinics will be staffed by panel lawyers and paralegal volunteers of the legal services authorities; they will conduct lok adalats/conciliation where suitable, facilitate filing/representation in appropriate court/forums, and enable legal awareness and counselling for eligible persons, especially those in remote postings who cannot easily appear in court.
Institutional coordination: Operations will be in close collaboration with the Department of Ex‑Servicemen Welfare and state directorates of sainik welfare; State Legal Services Authority and District Legal Services Authority will route cases, monitor quality, and ensure equal opportunity and timely legal aid across the legal system and courts.
Coverage extension: In addition to Army, Navy, and Air Force personnel and veterans, support extends to central armed police forces operating in high‑risk and isolated conditions—such as BSF, CRPF, ITBP and others—ensuring free legal services reach vulnerable and remote beneficiaries nationwide.
NALSA’s Establishment (Statutory Basis)
Constituted under the Legal Services Authorities Act, 1987 (enforced November 9, 1995) to oversee and coordinate legal aid across India.
Role and Purpose of NALSA
National-level body responsible for formulating policies, guiding implementation of legal aid schemes, organizing Lok Adalats, and promoting social justice and legal literacy.
Leadership and Governance
The Chief Justice of India serves as Patron‑in‑Chief, providing leadership and oversight.
The Executive Chairman is the second senior-most Judge of the Supreme Court.
Devolved Structure: State & District Levels
State Legal Services Authorities (SLSAs) are established in every state to implement NALSA’s policies; they conduct Lok Adalats and deliver free legal services.
Each State Authority is headed by the Chief Justice of the respective High Court as Patron‑in‑Chief, with a serving or retired High Court Judge as Executive Chairman.
District Legal Services Authorities (DLSAs) exist in every district, chaired by the District Judge, with a judicial officer (Civil Judge) as Secretary.
Functional Mandate & Hierarchy
NALSA sets the vision and legal framework, while SLSAs and DLSAs operationalize legal aid at state and district levels.
Coordinated hierarchy ensures implementation, coordination, and administration across levels.

Constitutional & Statutory Basis
Article 39A (DPSP): Directs the State to ensure equal justice and free legal aid to secure access to justice for all. Inserted by the 42nd Amendment, 1976.
Legal Services Authorities Act, 1987: Creates the legal aid framework and constitutes NALSA to provide free and competent legal services and to organize Lok Adalats.
Article 22(1): Provides protection to individuals arrested or detained, ensuring their right to legal consultation and representation.
NALSA’s Core Mandate
Free legal aid & advice and representation in court to eligible person
Outreach & alternatives: legal awareness, legal literacy clinics, Lok Adalats, and pre-litigation settlement mechanisms under the Act.
Who is Eligible? (Section 12, LSA Act)
SC/ST members; women & children; persons with disabilities; victims of trafficking/beggary; victims of disasters/caste atrocities; industrial workmen; persons in custody; and those under notified income limits (vary by forum/govt. prescription).
Inclusion of Marginalized Groups (Third Gender)
NALSA v. Union of India (2014): Supreme Court recognized transgender persons as “third gender,” upheld self-identification (male/female/third gender), and affirmed full fundamental rights applicability. Directed legal recognition by governments.
Implication for legal aid: Trans persons fall within NALSA’s protective ambit for free, competent legal services and access to justice.
Why Free Legal Services Matter?
Removes economic barriers to justice; operationalizes Article 39A.
Strengthens rule of law via representation, counselling, ADR (Lok Adalats).
Targets vulnerability: statutory eligibility + jurisprudence ensuring inclusion (e.g., transgender rights).

Tools and Methods for Outreach
NALSA employs a multifaceted toolkit to raise legal awareness across India. These include seminars, lectures, pamphlet distribution, Doordarshan programs, jingles, live phone‑ins, mobile “multi‑utility” vans, street plays, short documentaries, cultural programs by schoolchildren, and community competitions such as painting, essay writing, debates, and declamation on legal topics. Importantly, legal literacy programs are tailored to address local needs, supported by law college internships and legal aid clinics to extend outreach.
Innovations with Technology and Media
Creative Engagement via “Connecting with the Cause”: A nationwide contest encouraging law students to produce legal awareness short films and reels, engaging youth with modern media while spotlighting NALSA schemes.
Training Modules and Capacity Building: NALSA publishes structured modules—such as training materials for paralegal volunteers, resource persons on women and law, and awareness of workplace sexual harassment—to enhance the reach and effectiveness of its programs.
DISHA Programme (2021–2026): Launched under the Department of Justice, DISHA aims to consolidate and upscale access-to-justice programs, including a pan‑India Legal Literacy and Legal Awareness scheme, leveraging technology and inter‑institutional partnerships.
Policy Support & Mission Alignment
Supreme Court directives and governmental backing reinforce the importance of legal literacy. NALSA’s initiatives-including Lok Adalats, literacy campaigns, and institution-building-receive funding and policy guidance from the Ministry of Law & Justice, enabling sustained impact and positioning NALSA as a model for justice access
One of the key strategies employed by NALSA to promote access to justice is the conduct of the Lok Adalat, an alternative dispute resolution forum. These forums serve as platforms for the amicable settlement of pending or pre-litigation cases, offering a faster and more cost-effective alternative to traditional court proceedings. In a Lok Adalat, parties involved in disputes can resolve their cases amicably, and the awards given are final and binding on all parties. Lok Adalats hold statutory status under the Legal Services Authorities Act, 1987, and the awards made by these bodies are binding and have the same legal effect as civil court decrees. By regularly organizing Lok Adalats, NALSA not only facilitates social justice but also helps reduce the burden on the formal legal system, making justice more accessible to all.

Other ADR Mechanisms in India
Arbitration
Binding, quasi-judicial process where a neutral arbitrator/tribunal decides the dispute; widely used in commercial matters. Governed by the Arbitration and Conciliation Act, 1996; awards are enforceable like court decrees, with limited grounds to set aside.
Mediation
Voluntary, confidential, party-driven settlement facilitated by a neutral mediator; outcomes are non-binding until parties sign a settlement. Increasingly encouraged by courts to reduce pendency and improve access to justice; strong fit for family, property, and small commercial disputes.
Conciliation
Similar to mediation but the conciliator can propose terms and actively guide parties toward an agreement. Recognized under the 1996 Act; settlements reached through conciliation may be recorded and enforced as per law.
Judicial settlement and negotiation
Court-annexed settlement through referral (e.g., under Section 89 CPC) to suitable forums; judges may encourage negotiation between parties for speedy, cost-effective resolution. Frequently used alongside legal aid and legal services authorities to ensure fair outcomes for eligible persons.
Lok Adalats serve as an alternative dispute resolution forum for cases either pending in courts or at the pre-litigation stage.
They are organized by the National Legal Services Authority (NALSA) in collaboration with state and district legal services institutions.
Under the Legal Services Authorities Act, 1987, Lok Adalats have statutory recognition and their awards carry the weight of a civil court decree.
Decisions reached in Lok Adalats are final and binding, with no ordinary appeal allowed. Dissatisfied parties may, however, initiate fresh litigation by filing a suit in the appropriate court.
Filing a matter in a Lok Adalat incurs no court fees, making the process cost-effective for disputing parties.
Any civil or compoundable criminal case before a court, or disputes likely to be filed, can be referred to a Lok Adalat.
Matters involving non-compoundable offences cannot be settled in Lok Adalats, preserving judicial jurisdiction over serious crimes.
While the National Legal Services Authority (NALSA) has made remarkable strides under the Legal Services Authority Act 1987, it continues to face critical challenges in delivering free and effective legal aid:
Gender and Social Exclusion: Despite the NALSA judgement and progressive policies, women, transgender persons, and socially excluded groups still face stigma, discrimination, and limited access to legal resources.
Awareness Gap: Many marginalized individuals remain unaware of the NALSA Act and the services they can avail, reducing the effectiveness of legal aid schemes.
Rural and Remote Access: Even with Lok Adalats and State Legal Services Authorities, outreach to underserved rural regions remains a persistent challenge.
Resource Limitations: Inadequate funding, shortage of trained legal aid lawyers, and insufficient infrastructure often hinder efficient delivery.
Implementation Gaps: Coordination between the NALSA Chairman, state authorities, and civil society is sometimes weak, leading to delays in execution of welfare schemes.
Transgender Inclusion: Although the NALSA v. Union of India case (2014) recognized transgender people as socially and economically backward, targeted mechanisms to address their unique challenges are still evolving.
To strengthen the legal aid framework, NALSA must adopt forward-looking strategies under the NALSA Act and align with evolving judicial directives:
Expanding Rural Outreach: Deploy mobile legal aid clinics and technology-driven platforms to bridge the urban-rural justice gap.
Strengthening Lok Adalats: Awareness campaigns should educate citizens about what Lok Adalat is and how it can help resolve disputes quickly and amicably.
Inclusive Justice for All: Focused interventions for women, children, and transgender persons are essential to honor the spirit of the NALSA judgement and ensure dignity and equality.
Capacity Building: Train more paralegal volunteers and lawyers to provide quality support under the Legal Services Authority Act framework.
Collaboration with Stakeholders: Enhance partnerships with state governments, universities, and NGOs to extend social welfare measures.
Digital Legal Aid: Use technology for online legal services, virtual Lok Adalats, and e-awareness drives to increase reach.
The table summarises the key information about NALSA:
Aspect | Details |
Full Name | National Legal Services Authority (NALSA) |
Established Under | Legal Services Authorities Act, 1987 |
Constitutional Basis | Article 39A of the Indian Constitution (Equal justice and free legal aid) |
Headquarters | New Delhi, India |
Primary Mission | To provide free and competent legal services to weaker sections, promote social justice, and ensure equal opportunity for all |
Key Functions | - Provide free legal aid - Organize Lok Adalats (alternative dispute resolution forums) - Spread awareness of legal rights |
Beneficiaries | Marginalized communities, women, economically weaker sections, and other disadvantaged groups |
Collaboration | Works with State Governments and State Legal Services Authorities |
Impact | Strengthens social welfare schemes, improves access to justice, and empowers vulnerable groups |
The National Legal Services Authority (NALSA), established under the Legal Services Authority Act 1987, has made remarkable contributions in ensuring social justice and equal access to the legal system. The key impacts include:
Enhanced Access to Justice: NALSA provides free legal aid under the NALSA Act, making justice affordable and accessible to weaker sections of society.
Alternative Dispute Resolution (ADR): By promoting Lok Adalats and mediation, NALSA has simplified dispute resolution. For aspirants asking “what is Lok Adalat”—it is a mechanism where disputes are settled amicably, reducing both time and cost.
Empowerment of Marginalized Communities: Through awareness programs, the authority ensures that Scheduled Castes, Scheduled Tribes, women, children, and the differently abled are better informed of their rights.
Transgender Rights: The historic NALSA v. Union of India (2014) judgment recognized the rights of transgender persons, granting them reservations in education and employment, and is often referred to as the landmark NALSA judgement.
Awareness and Literacy: NALSA conducts legal awareness drives, ensuring that citizens can challenge injustice and exploitation.
Victim Rehabilitation: Under the guidance of the NALSA Chairman, the authority provides legal and psychological support to victims of domestic violence, trafficking, and other vulnerable situations.
Grassroots Outreach: Through State and District Legal Services Authorities, the National Legal Services Authority has expanded access to justice to rural and remote areas, truly decentralizing justice delivery.
Prelims
Q. With reference to Lok Adalats, which of the following statements is correct? (2010)
(a) Lok Adalats have the jurisdiction to settle the matters at pre-litigative stage and not those matters pending before any court
(b) Lok Adalats can deal with matters which are civil and not criminal in nature
(c) Every Lok Adalat consists of either serving or retired judicial officers only and not any other person
(d) None of the statements given above is correct
Ans: (d)
Q. With reference to Lok Adalats, consider the following statements: (2009)
An award made by a Lok Adalat is deemed to be a decree of a civil court and no appeal lies against thereto before any court.
Matrimonial/Family disputes are not covered under Lok Adalat.
Which of the statements given above is/are correct?
(a) 1 only
(b) 2 only
(c) Both 1 and 2
(d) Neither 1 nor 2
Ans: (a)
Q. With reference to National Legal Services Authority, consider the following statements: (2013)
Its objective is to provide free and competent legal services to the weaker sections of the society on the basis of equal opportunity.
It issues guidelines for the State Legal Services Authorities to implement the legal programmes and schemes throughout the country.
Which of the statements given above is/are correct?
(a) 1 only
(b) 2 only
(c) Both 1 and 2
(d) Neither 1 nor 2
Ans: (c)
Mains
Q. What are the major changes brought in the Arbitration and Conciliation Act, 1996 through the recent Ordinance promulgated by the President? How far will it improve India’s dispute resolution mechanism? Discuss. (2015)
The National Legal Services Authority (NALSA) has become a cornerstone of India’s legal framework, fulfilling the vision of the Legal Services Authority Act 1987. By integrating free legal aid, ADR mechanisms like Lok Adalats, and landmark inclusivity measures through the NALSA judgement, it has brought the principles of equality, justice, and dignity closer to the people.The recognition of transgender rights in the NALSA v. Union of India case remains a milestone, reflecting NALSA’s transformative role in ensuring justice for marginalized groups. With continuous leadership under the NALSA Chairman, the institution ensures that legal aid is not a privilege but a guaranteed right.
As India progresses, the NALSA Act will continue to empower vulnerable communities, strengthen grassroots justice, and reduce the judiciary’s burden. Ultimately, NALSA’s mission reaffirms that justice in India must be accessible, affordable, and inclusive for all.
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